Each session is 45 minutes, consisting of 30 minutes of practical, how-to instructions, and followed by
15 minutes of  Q&A with each presenter. There is only one link to the recording, and the session start time is indicated so you can jump to that portion of the recording.
Getting Started: The Donor Retention Toolkit
Get an instructional overview of the free guide and templates created by Network for Good and put it to immediate use.
SLIDES | RECORDING starts at 00:00

Engaging Board Members in Retention
Learn how to engage your board in fundraising, beginning with simple activities in which they will enjoy participating.
SLIDES | RECORDING starts at 09:24

Conducting a Simple Donor Thank-a-thon
Learn how to organize volunteers to do a simple cell phone call blitz once a quarter so every donor knows you're thinking about them.
SLIDES | RECORDING starts at 56:00

Writing Effective Donor Thank-You Letters
Learn what the essential elements of a stellar donor thank-you letter.
SLIDES | RECORDING starts at 1:42:40

Designing & Delivering Effective Donor Communication
Learn what donors are looking for between appeals that will boost renewals and support.
SLIDES | RECORDING starts at 2:38:30

Leverage Social Media to Engage Donors
Learn how you can use social media to reach out and include donors in your conversations. 
SLIDES | RECORDING starts at 3:14:42

Creating a 12-Month Retention-Focused
Fundraising Plan
Learn how to create a year-long fundraising plan that integrates both solicitations and retention activities into one easy calendar
SLIDES | RECORDING starts at 3:55:00