The highly anticipated upcoming Virtual Conference hosted by Network for Good will bring together industry leaders for a robust discussion on the importance of amplifying the donor experience!
Whether it is a for-profit or a nonprofit, people who buy a product/service or support a cause, are looking to have a positive experience. Amazon, Zappos, and Nordstrom have all made this a new standard. It is the feeling of appreciation and personal care that keeps people coming back. Enhancing your organization's donor experience means taking a close and honest look at the various touchpoints with your donors, and the tools needed to do this easily. Are you ready?
In this half-day, live-streaming event, participants will learn from sector leaders what to consider when creating a donor engagement plan to increase money raised and frequency of giving. Each of the sessions will provide you with best-practice examples, practical implementation steps, and live Q&A with the presenter.
What you will learn:
- Ways to improve donor experiences from a B2C perspective
- The ROI on planned giving
- How to adopt the learnings within your organization with supportive technology
- Invitation to attend a personalized one-on-one consultation to assess your nonprofit’s readiness and constraints to implement learnings
WHO SHOULD ATTEND
Front-line fundraisers who are tasked with raising more money from existing and new donors will benefit most, but anyone at your organization who has donor-facing responsibilities should attend.
Specifically, if your organization has more than one hundred contactable donors and prospects and have raised at least $15,000 in the last year from individual donors, the information and how-to instruction will benefit you most.
CONFERENCE SESSION SCHEDULE
| 12:00PM-12:50PM: Thought-Leader Fireside Chat Devin Smith with Network for Good, Rachel Muir with Girlstart, Tony Martignetti, Esq. with Nonprofit Radio and John Gilchrist with Fundraiser Strategies |
Devin will facilitate a “fireside chat” conversation with industry leaders to explore the topic of donor experience – why it is important to focus on in 2018, what it means to nonprofits today, and how these learnings can easily be operationalized for tomorrow. |
| 1:00PM-1:50PM: Inside the Minds of the Donor Rachel Muir, Founder of Girlstart |
In this thought-provoking session, you’ll get insights into how major brands, though the construct of their customer acquisition and retention activities, would treat and engage your donors. You’ll understand the stark differences between what you want to tell donors and what they want to hear – and if not reconciled, why you’ll lose these donors. |
| 2:00PM-2:50PM: Planned Giving Increases Your Donor LTV Tony Martignetti, Nonprofit Radio |
With simple prospecting (from your existing data), and easy marketing, you’ll learn how to considerably increase your donors’ lifetime value through Planned Giving. |
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3:00PM-3:20PM: Network for Good Customer Tips Session
Jay Anhorn, Chief Operating Officer/Director of Development for Alpha Chi Rho Educational Foundation |
Jay will discuss how he grew his Alpha Chi Rho donor base by 41% and increased giving by 25% in just one year.
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| 3:30PM-4:00PM: How to Operationalize Your Learnings – Setting Priorities and Next Steps Jonathan Gibbs, VP of Product, Network for Good |
To wrap up the conference, Jonathan will preview all of the resources available to you to begin to right-size your next steps to begin to engage the right donors, with the right message, in the right channel. You’ll also get instruction on how to schedule your one-on-one engagement readiness assessment. |
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